Privacy Policy
Last updated: March 1, 2026
Laundry ("we," "us," "our") provides professional laundry, ironing, shoe cleaning, and water delivery services ("Services") for the customers.
This document ("Privacy Notice") serves to provide information on the collection, use, disclosure, management, and handling of Personal Data by Laundry, a Sole Proprietorship under Sharunthal Vorakarnpreechavuth, registered on 1 March 2026 through Commercial Registration at Dhaka Commerce, operating with the Commercial name of “Laundry” and registration number 1100800732810, and having its registered address at Road 21, House 1/3, Nikunja 2, Dhaka 1219 Laundry collects, uses, discloses, manages, and handles Personal Data subject to the Personal Data Protection Act B.E. 2562 ("PDPA").
By accessing our website, using any services provided by Laundry, submitting any information to us, or otherwise showing your agreement thereon, you will be deemed to have agreed and consented to the terms of this Privacy Notice.
I. Contact Information
1. Data Controller
LaundryRoad 21, House 1/3, Nikunja 2, Dhaka 1219
contact@laun-dry.web.app
www.laun-dry.web.app
2. Contact Us
If you have any questions, comments, or suggestions regarding data protection, please contact:
- Email: contact@laun-dry.web.app (Subject: "Data Protection")
- Mail: Laundry – Road 21, House 1/3, Nikunja 2, Dhaka 1219
II. General Information on Data Processing
1. Scope, Purpose, and Legal Basis
Generally, we collect, use, and disclose your Personal Data only as it is necessary to provide a functioning website and to offer our services to you. The following data may be stored:
- Basic Personal Data: Name, Email, address, phone number.
- User Content: Communications and files provided by you.
- Log/Device Data: IP address, cookies, and device identifiers.
- One-Time-Password (OTP): For secure authentication.
2. Your Rights
Every user is entitled to the following rights under the PDPA:
Right to Withdraw Consent
Withdraw your permission at any time.
Right to Access
Request copies of your personal data.
Right to Rectification
Request correction of inaccurate info.
Right to Erasure
Request destruction of your data under certain conditions.
Right to Object
Object to processing for marketing/research.
Right to Restrict
Restrict how we use your data.
3. Data Retention
We will retain our users’ Personal Data for as long as required for processing purposes and complying with applicable law (approximately **ten (10) years**).
III. How We Use Your Personal Data
1. Website Provision
Our system automatically collects browser type, operating system, IP address, and access times to deliver the website correctly to your device.
2. Cookies and Analytics
We use cookies to verify accounts and improve user experience. We also use Google Analytics and Tag Manager to analyze traffic and site performance.
3. Social Media
We use social media platforms (Facebook, Instagram, WhatsApp, Line, etc.) to communicate with customers. Interactions on these platforms are subject to their respective privacy policies.
IV. Security Measures
Laundry considers the importance of data security as one of our priorities. We have issued measures to provide and maintain appropriate security and protection for the Personal Data that is collected by Laundry and stored in Laundry’s data storage as prescribed by law.
Note: Your Personal Data is stored on cloud solutions provided by our service provider (AWS/Firebase). This means data may be stored on servers located outside of Dhaka.